Terms of service

OVERVIEW

Welcome to Rolli Poniz. The terms “we”, “us”, and “our” refer to Rolli Poniz. Rolli Poniz operates this online store and website, including all information, content, features, tools, products, and services offered (the “Services”).

By visiting or using our Services, you agree to be bound by these Terms and Conditions of Service (“Terms”) and by our Privacy Policy [LINK]. If you do not agree to these Terms, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accessing the Services, you declare that you are of legal age in your state or province of residence. We may require personal data to process orders and payments (for example: email address, shipping address, and billing address).

The accuracy and updating of such information are your responsibility. You are responsible for protecting your account credentials and you must not transfer your account to third parties.

SECTION 2 – OUR PRODUCTS

We do our best to present products as accurately as possible, but colors and details may vary depending on the device used.

Products may be modified or discontinued at any time without prior notice. Quantities may be limited.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase. We reserve the right to accept or refuse it. An order is considered accepted only after confirmation via email.

Returns are governed by our Refund Policy [LINK].

You declare that purchases are made for personal use and not for resale or commercial export.

SECTION 4 – PRICES AND PAYMENTS

Prices may change without prior notice. Unless otherwise specified, prices do not include taxes, shipping costs, or customs duties.

By completing a purchase you declare that:

the payment information provided is true and authorized

you are authorized to use the indicated payment method

all costs will be duly paid

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimated and not guaranteed. We are not responsible for delays caused by couriers, customs authorities, or events outside our control.

The risk of loss transfers to the buyer when the package is handed over to the courier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services (images, texts, trademarks, logos, graphics, etc.) is the property of Rolli Poniz or its respective licensors.

Reproduction without written authorization is prohibited.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Rolli Poniz uses Shopify as a technological platform, but every sale takes place directly between you and Rolli Poniz. You release Shopify from any responsibility arising from your transactions with us.

SECTION 13 – PROHIBITED USES

It is prohibited to use the Services to:

violate laws

spread offensive or misleading content

collect personal data without consent

send spam

distribute computer viruses

attempt to access unauthorized systems

We reserve the right to suspend accounts that violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services are provided “AS IS” and “AS AVAILABLE”.
We do not guarantee that they will be error-free or always available.

SECTION 16 – LIMITATION OF LIABILITY

Rolli Poniz is not responsible for any direct or indirect damages arising from the use of the Services, including economic losses, lost data, or lost profits.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Rolli Poniz from any claim or damage arising from the improper use of the Services or from the violation of these Terms.

SECTION 21 – GOVERNING LAW

These Terms are governed by Italian law.

For any dispute, the competent court is the Court of Trieste (Italy).

SECTION 24 – CONTACT DETAILS

Rolli Poniz S.N.C.
Corso Umberto Saba, 31
34131 – Trieste (TS) – Italy

Email: rolli.poniz.social@gmail.com

Phone: +39 040368901

VAT number: 00651380321

REA: TS – 47770

SDI: M5UXCR1

ATECO: 47.77.00